Email Notifications Problem

Test Log

Lundi 19 Octobre 2009 10:00:13 pm

Network Test Log
Note: There is no output in the main window while the test is running!
Sending e-mail using profile "Weekdays_Mo-Th" (this may take up to one minute!):
loading mail profile "Weekdays_Mo-Th" ...
set default from "$(id.nam)@myhome.test"
set default reply-to ""
set default body "Camera $(id.nam)Address $(id.et0)Time $(fingerprint.timestamp)generated by MOBOTIX cameraSoftware version $(id.swv)"
set default authentication "none"
set default smtp server ""
set default pop3 server "pop3.myhome.test"
set default username ""
set default password ""
profile "Weekdays_Mo-Th" found
set rcpt "my_email_address@gmail.com"
# 1: "my_email_address@gmail.com"
set from ""
set reply ""
set subj "MxPEG Clip from $(id.mx10-8-19-93)"
set body "Motion Alert"
set attach "clip"
set imgprof ""
set filetype "mxg"
set rate100 "0"
set antetime "5"
set posttime "5"
set systime "0"
set auth "pop3"
set smtp "smtp.gmail.com:465"
set pop3 "pop.gmail.com:995"
set user "my_email_address@gmail.com"
set pass "my_password"
set smime "0"
checking parameters of "Weekdays_Mo-Th" ...
force generation of current.jpg ...
from-address ... okay
to-address ... okay
mailserver ... okay
from-address ... okay
subject ... okay
bodytext ... okay
pop3 parameters ... okay
connecting to pop3 server ...
connecting "pop.gmail.com" ip=74.125.155.109 port=995
Result:
Mail server did not respond (on connect mail server)

Thanks Amin

Problem Fixed

Mardi 27 Octobre 2009 5:31:02 pm

You are right Amin...gmail uses SSL and Mobotix doesnt support this yet, although they should. Im sure there are ways to work around it for the more advanced user but I simply switched to a non-SSL smtp server.

Thanks again

SSL and TLS

Jeudi 31 Décembre 2009 5:28:24 pm

I second that request for news on Mobotix's roadmap. There are many free servers in the US but all that I've found require SMTP using TLS.

While I can't imagine adding that code would be a huge endeavor, can someone recommend a 'pay' email server to hold me over?

Thank you,
Mike

Email Notification

Mardi 26 Janvier 2010 4:29:39 pm

Bump! Do Mobotix staff members monitor this? Wouldn't you rather an answer be placed on your forums so that many can be helped at once as opposed to each of us tying up your phone lines/email accounts?

Help Please!
Mike

ENABLE_SSL=0 didn't work

Samedi 20 Février 2010 1:43:06 pm

I am in a similar situation as the original poster. It is not currently feasible for me to use a standard SMTP server over port 25, and I do not have an in-house mail server, so I am attempting to use our Google Apps domain's SMTP server with SSL over port 465.

I tried stefan koch's suggestion to add ENABLE_SSL=0 to my configuration file. It did not help.

Because stefan wasn't clear on where to add it, I first added ENABLE_SSL=0 to the very bottom of my configuration file, but it would simply disappear after submitting the file.

I then tried adding it under the "mail" section (last line before the end of the section), and it stayed in the configuration file (even through a reboot). Even then, I still received a "Mail server did not respond" message in my system messages.

I also got a [Sending e-mail failed, error #14:"Mail server did not respond (on connect mail server) "] message when running the E-Mail Profile test under Test Current Network Configuration.

Here's my [redacted] test log, if it is of assistance (open and close tag signs changed to [ and ], due to the forum software misinterpreting them):

---

Network Test Log

Note: There is no output in the main window while the test is running!
Sending e-mail using profile "AlarmMail" (this may take up to one minute!):
loading mail profile "AlarmMail" ...
set default from "devices@mydomain.com"
set default reply-to ""
set default body "Camera $(id.nam)[LF]Address $(id.et0)[LF]Time $(fingerprint.timestamp)[LF]---[LF]generated by MOBOTIX camera[LF]Software version $(id.swv)[LF]"
set default authentication "login"
set default smtp server "smtp.gmail.com:465"
set default pop3 server "pop3.myhome.test"
set default username "devices@mydomain.com"
set default password "mypassword"
profile "AlarmMail" found
set rcpt "it@mydomain.com"
# 1: "it@mydomain.com"
set from ""
set reply ""
set subj "$(id.nam): event=$(fpr.eno) alarm=$(evt.est.activated)"
set body ""
set attach "sysmsg"
set imgprof ""
set filetype "mxg"
set rate100 "100"
set antetime "1"
set posttime "1"
set systime "0"
set auth ""
set smtp ""
set pop3 ""
set user ""
set pass ""
set smime "0"
checking parameters of "AlarmMail" ...
force generation of current.jpg ...
from-address ... okay
to-address ... okay
mailserver ... okay
from-address ... okay
subject ... okay
bodytext ... okay
smtp-auth parameters ... okay
resolving mail server ip ...
server=smtp.gmail.com ip=74.125.65.109 port=465
connecting to mail server ...
waiting for respons greeting ...
Result:
Mail server did not respond (on connect mail server)

---

Am I perhaps putting the ENABLE_SSL=0 in the wrong section of my configuration file?

Is ENABLE_SSL=0 the wrong command? (If I were designing the software, I would make the variable ENABLE_SSL=1.)

(I'm a bit nervous about experimenting with moving or changing the command in the raw configuration file too much without being too familiar with the camera's programming.)

Or is ENABLE_SSL=0 an invalid command or the wrong command for this purpose?

Also, for reference, I am running the following hardware/software:

---

Camera Identifier
Product Type: MOBOTIX Q24M-Secure
Hardware
Board Revision: 3.0
Processor Type: XScale-V3 based processor rev 6 (v5l)
RAM Size 256 MB
Operating System
Type: Linux
Release: 2.6.30.7
Release Date: #1 Tue Nov 17 09:59:23 CET 2009
Software Releases
Bootloader: 6.2.5.0

---

If this functionality (SSL or TLS) is not available in the Mobotix software, let me add my voice to the chorus asking for it to be implemented in the next revision of software.

Thank you,
Chris

Still nothing

Dimanche 21 Février 2010 9:39:59 am

Because I was leery about screwing too much with the configuration (and the httpd section didn't already exist), I used the web server configuration screen to add HTTPS support. Predictably, it wrote "ENABLE_SSL=1" in the configuration file. I rebooted the camera but still got the same error on connecting to the mailserver.

I then tried editing the configuration file to the suggested ENABLE_SSL=0 and rebooted, but still nothing (same error).

I've returned it to ENABLE_SSL=1 for the time being in hopes it eventually works.

I would assume ENABLE=SSL under the httpd section would be referencing SSL connectivity to the HTTP server, not outgoing SSL connections to other servers, but perhaps there's some sort of connection...

Using Gmail with Mobotix Cameras

Lundi 10 Mai 2010 5:17:46 am

This is a big deal for me also - I need to be able to use gmail to send images from the camera. Surely TLS support is no big deal to add as a feature?

Gmail Notification Problems

Mardi 08 Février 2011 8:42:34 pm

I have managed to get Gmail to work by setting the SMTP server to:

smtp.gmail.com:587

Hope this helps

Mark.

Trouble Emailing to Secure EMail Servers - Solution that works

Jeudi 21 Avril 2011 6:01:21 am

Use a free application called STUNNEL. (downloaded from stunnel.org) The STUNNEL program is designed to work as an SSL encryption wrapper between remote client (in this case the Mobotix camera) and local (inetd-startable) or remote server (or your secure Email account). In my case I installed on the same PC capturing the MOBOTIX camera images (running Windows XP). This PC is addressed as 90.0.0.90

The STUNNEL program comes with a default/sample config file that needs to be altered as below. I had debugging turned on to trace any connection problems and to help get to my final configuration. It can be turned off when things work properly. The STUNNEL manual explains other parameters. I have STUNNEL set to run as a service.

; Sample stunnel configuration file by Michal Trojnara 2002-2006
; Some options used here may not be adequate for your particular configuration

; Certificate/key is needed in server mode and optional in client mode
; The default certificate is provided only for testing and should not
; be used in a production environment
; cert = stunnel.pem
; key = stunnel.pem

; Some performance tunings
socket = l:TCP_NODELAY=1
socket = r:TCP_NODELAY=1

; Workaround for Eudora bug
;options = DONT_INSERT_EMPTY_FRAGMENTS

; Authentication stuff
;verify = 2
; Don't forget to c_rehash CApath
;CApath = certs
; It's often easier to use CAfile
;CAfile = certs.pem
; Don't forget to c_rehash CRLpath
;CRLpath = crls
; Alternatively you can use CRLfile
;CRLfile = crls.pem

; Some debugging stuff useful for troubleshooting
; debug = 7
; output = stunnel.log

; Use it for client mode
client = yes

; Service-level configuration

;[pop3s]
;accept = 90.0.0.90:110
;connect = pop3.live.com:995

;[imaps]
;accept = 993
;connect = 143

[ssmtp]
protocol = smtp
accept = 90.0.0.90:25
connect = smtp.live.com:587

;[https]
;accept = 443
;connect = 80
;TIMEOUTclose = 0

; vim:ft=dosini
-------------------------------------------------

For the Mobotix Camera Email profile (my D12) the following works:
EMAIL PROFILE 1

Sender Address: Your User Name @ Your ISP Address
ServerSetting (optional) : Authentication Method: SMTP Login
SMTP Server Address: 90.0.0.90
Login User Name: Your User Name @ Your ISP address
Login Password: Your Password into your ISP

You can also enter these values into he GLOBAL Settings section also.