Start / Supporto / User Forum / Videocitofono IP / audio to camera not working

audio to camera not working

You need to be logged in to get access to the forums. You can do so here.

Author Message

Marco ...oletto

Posts: 3

audio to camera not working

Giovedì, 09 Dicembre 2010 13:29:25

Hello everybody,
i've installed an M12D camera as a door camera with voip. Voip registration is ok, I can videocall the camera and I can hear the sound from the microphone, but the speaker doesn't work. The test sounds are played correctly, but I cannot use it as a remote speaker. I've tried both intercom via voip and "audio to camera" via the activex plugin.
Any suggestions?

Thanks in advance

Marco

klaus

Posts: 2

Speaker enabled ?

Venerdì, 10 Dicembre 2010 10:13:39

Do you have the Speaker enabled ? Regards, Klaus

Marco ...oletto

Posts: 3

speaker is enabled

Lunedì, 13 Dicembre 2010 13:47:55

I can play the test sounds with no problem

pascal marimon
M.

Posts: 1

Incoming Sip call / Outgoing Sip call

Martedì, 14 Dicembre 2010 17:27:14

Have you check both (incoming and outgoing call sip)?
Which doesn't work?

Marco ...oletto

Posts: 3

sip out

Mercoledì, 15 Dicembre 2010 10:44:38

I've tested both sip in, sip out, and intercom mode: the problem in every test is that when I speak the voice is not played by the camera speaker. The same problem appear if I use the connection via Internet Explorer activex, so I don't think it's a sip problem. I know it's not a volume speaker problem because i can hear the test sounds loud and clear.