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Unable to hear audio on Q24

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simpson

Posts: 0

Unable to hear audio on Q24

Martedì, 28 Luglio 2009 09:51:38

Hi guys. Have my Q24 installed. I can use the speaker ok on the unit, using the test sounds through the browser. Unable to hear any audio though through the unit, using the web browser (plugin is installed), MXCC or MX Easy. the audio is activated on the unit, and mic turned on.

Any advice is appreciated. thanks. If anyone wants to try the unit its IP is.

82.69.112.61:1111

user - user
password - password.

Thanks

Vladim...asimov
Mr.

Posts: 0

no sound

Martedì, 28 Luglio 2009 15:32:39

I see the problem that you're talking about, but I can't find how to fix it because I need administrator rights.
I have to open Admin's menu, may be make some changes, etc..
So, if you trust me, give admin's logon and pass, I will take a closer look.

-----------------------------------
Vladimir Gerasimov
Unitop LTD
Ukraine

13155@ukr.net

simpson

Posts: 0

Thanks

Martedì, 28 Luglio 2009 17:36:15

Not a problem, thanks for looking. Nothing on the network to worry about anyway.

quite simply

admin - admin
password - password

Thanks again for looking.

Vladim...asimov
Mr.

Posts: 0

no sound

Martedì, 28 Luglio 2009 18:15:38

Tried to connect in the evening, but it was impossible..
Have you turned the camera off after 5 p.m (gmt)?
-----------------------------------
Vladimir Gerasimov
Unitop LTD
Ukraine

simpson

Posts: 0

up and running

Mercoledì, 29 Luglio 2009 16:54:30

apologies. the IP had changed. Try it now, thanks.

Can anyone confirm the voltage operating range as well please? 12 VDC would be great, but i have a funny feeling that someone is going to tell me that the lower range is 24 VDC

Vladim...asimov
Mr.

Posts: 0

sound

Mercoledì, 29 Luglio 2009 17:37:45

Try it now, please.

some advises:
- update camera firmware, there is a new one on the Mobotix site,
- set speaker volume not so high to avoid distortion,
- change logins/passwords now, because everyone who knows it can make the camera useless for you

---------------------------
Vladimir Gerasimov
Unitop LTD
Ukraine

simpson

Posts: 0

Thank

Mercoledì, 29 Luglio 2009 20:18:33

I wont test it tonight as their is no sound there now, but i will first thing.

Thanks. What did you do?

I will update the firmware tommorow, first thing.

Anyone have any advice on the Power Supply range?

Thanks again, its much appreciated

RepLogix

Posts: 0

12 vdc powersupply

Domenica, 20 Febbraio 2011 18:38:16

the q24 is good at 12vdc

Bob Lecher
586-292-5454