Contact us:

  • 1 Current Your Request
  • 2 Personal Data

Please tell us who you are

Your Partner Level

How can we help you?

How can we help you?

How can we help you?

MOBOTIX support is primarily available to the trained MOBOTIX partners.

The respective dealers or installers are responsible for the warranty of their customers.

Therefore, the initial contact must always be made through the responsible dealer or distributor.

The factory IP No. of your camera helps us to process your enquiry quicker. Stating the IP No. is not mandatory, though.

Need to contact MOBOTIX Support services?

Try out our new After Sales Support section, exclusive for MOBOTIX Partners, within our MOBOTIX Partner Portal. 

Simply by logging in to your Partner Portal account you can have immediate access to create and view the status of your Professional Services, Technical Support and Repair & Maintenance (RMA) requests – quickly and easily, whenever or wherever you are.

Hint: With "IP No." we refer to the factory IP Adress / serial number. You can enter multiple IP Nos. if necessary.

IP No. needs to have the format 10.[number].[number].[number]
e.g. 10.123.45.67

IP Address(es) of your camera(s)

Summary of your Request

Details of your Request



Офисы по всему миру

Головной офис в Германии
Россия

MOBOTIX Россия

MOBOTIX Location

Телефон
 +7 499 299 13 64
info-intl@mobotix.com
Get in contact now

Quotations based on Price List Discount and Requests from Regional Offices : US-Sales@mobotix.com

Design, Technology Decision, Solution to be used: US-Presales@mobotix.com

Purchase Order Placement and Updates: US-Order@mobotix.com

Special Bid / Project Registrations and Pricing: US-Sales@mobotix.com

Tech Support : support@mobotix.com

Training and Certification both internal and external : US-Campus@mobotix.com

Австралия
MOBOTIX Location
Australian Office

Tower 2, Levels 20 & 21, Darling Park
Sydney
Pyrmont NSW 2000
Австралия

+61-2-8507-2000
+61-2-8507-2001
info-au@mobotix.com
Франция
MOBOTIX Location
Bureau en France

IXcampus – Parc du Château Saint-Léger
34, rue de la Croix de Fer
78100 Saint Germain en Laye
Франция

+33 1 70 46 13 20
info-intl@mobotix.com
Япония
MOBOTIX Location
MOBOTIX Japan

RK Cube 4F 6-85 Otamachi Naka-ku
Yokohama-shi, Kanagawa
231-0011
Япония

+81 45 227-6174
+81 45 227-6286
Middle East and Africa+

Middle East and Africa+

MOBOTIX Location

Телефон
 +971 4368 4945
info-intl@mobotix.com
Get in contact now
Испания
MOBOTIX Location
Oficina en España

Calle Miguel Yuste 6, 1A
28037 Madrid
Испания

+34 91 1115824
+34 91 7995182
info-intl@mobotix.com
США

Need to contact MOBOTIX Support services?

Try out our new After Sales Support section, exclusive for MOBOTIX Partners, within our MOBOTIX Partner Portal. 

Simply by logging in to your Partner Portal account you can have immediate access to create and view the status of your Professional Services, Technical Support and Repair & Maintenance (RMA) requests – quickly and easily, whenever or wherever you are.

 

To the Partner Portal

Свяжитесь с нами

отдел продаж

Sales Latin America

Sales

Телефон
 + 1-646-330-9609
latam-sales@mobotix.com
Get in contact now
Отдел заказов

Order Processing

Order Processing

Телефон
 +49 6302 9816-129
order@mobotix.com
Get in contact now
Кампус

International Campus

Campus

Телефон
 +49 6302 9816-113
intl-campus@mobotix.com
Get in contact now
Техническая поддержка

Поддержка

Support

Телефон
 +7 499 299 13 65
support@mobotix.com
Get in contact now