HOW TO Update MOBOTIX Cameras to Software Release M10-V220.127.116.11 Please read this information completely *before attempting to update* your camera(s) to the new release M10-V18.104.22.168 as this update is different from the usual update mechanism. General Remarks This description contains important notes for updating to the MOBOTIX software release M10-V22.214.171.124, which has been released for public download on Sep. 14, 2005. Things to Watch When Updating to M10-V126.96.36.199 See the Release Notes <release-notes_en.html> for an extensive list of features that have been added or that have changed with camera software M10-V188.8.131.52. Note: In order to install this update, make sure that the camera has already been upgraded to *software version 184.108.40.206* or higher. If this is not the case, you need to install the upgrade to version 220.127.116.11 <http://www.mobotix.com/en/7_services/05software/php/termsofuse.php?req=M10-V18.104.22.168_upgrade&lang=en> first! Make sure that you understand the differences to the usual update process when updating from M10-V2.0 or M10-V2.1.x to the new release M10-V22.214.171.124. * The update involves reorganizing the internal system storage. This was necessary in preparing for future software updates and enhancements. * A camera that has been upgraded to M10-V2.2.x (or that has been delivered with this or a higher version), *cannot* be downgraded to version M10-V2.1 or lower. (If you should require this anyway, please contact our Support team.*) * The Upgrade file for M10-V126.96.36.199 also contains the Backup operating system and hence has 13 MB. * Since the Backup operating system will also be overwritten, you should make absolutely sure that neither the camera power supply nor the camera's network connection is interrupted while the update is being processed. * The |M10_upgrade_de_2_2110.mpl| upgrade file can only be uploaded to the camera once. If the upgrade has worked, the |M10_upgrade_de_2_2110.mpl| upgrade file will not accepted by the camera any more. Future updates will be uploaded to the camera using the standard |M10_system_xx_2_yyy.mpl| (|xx| = language code, |yyy| = minor version) update file. * The software update M10-V188.8.131.52 allows to run the same software on all camera models (M10, D10, V10 and DevKit). (The *M10-* prefix, however, will remain for the time being.) Requirements The software update M10-V184.108.40.206 can be applied to all MOBOTIX camera models (M10, D10, V10 and DevKit). M10 camera models up until now had been delivered with software M10-V2.0, D10 models had been delivered with software M10-V220.127.116.11. From calender week #37, all MOBOTIX cameras will be delivered with software M10-V18.104.22.168 or higher. Upload one of the following files to update your camera: Model Software Release Upload New Version M10/V10/DevKit M10-V2.0 M10_upgrade_de_2_2110.mpl <http://www.mobotix.com/en/7_services/05software/php/termsofuse.php?req=M10-V22.214.171.124_upgrade&lang=en> M10-V126.96.36.199 D10 M10-V2.1.x.y-D10 M10_upgrade_de_2_2110.mpl <http://www.mobotix.com/en/7_services/05software/php/termsofuse.php?req=M10-V188.8.131.52_upgrade&lang=en> M10-V184.108.40.206 M10/D10/V10/DevKit M10-V2.2.0.x M10_system_de_2_2110.mpl <http://www.mobotix.com/en/7_services/05software/php/termsofuse.php?req=M10-V220.127.116.11&lang=en> M10-V18.104.22.168 The camera will not accept a wrong upload file. MOBOTIX M1 cameras cannot be updated using this update. Upload File Checksums Upload MD5 Checksum M10_upgrade_de_2_2110.mpl 36d9ed4ed1bf505dcc6e5c7fce27b254 M10_system_de_2_2110.mpl f80bb8c9e46f193115e0fe51e45a17d2 M10_system_es_2_2110_BETA.mpl dc8e56a35e014218ff960148b12e80db M10_system_fr_2_2110_BETA.mpl 23f55c4bffe4ea52cfc483fba6ec7bda M10_system_it_2_2110.mpl 318e26343f4909d97a50f823fa08e8c2 M10_system_jp_2_2110_BETA.mpl a2ca60d90b0648e1800b2444ea5ee1c8 Upgrading Process for M10-V2.0 or M10-V2.1 1. Download the file |M10_upgrade_de_2_2110.mpl| from the MOBOTIX website <http://www.mobotix.com/en/7_services/05software/php/termsofuse.php?req=M10-V22.214.171.124_upgrade>. Note that this file has 13 MB. 2. Save your camera configuration (*Admin Menu > Configuration > Save*), the audio files you uploaded to the camera (*Admin Menu > Audio > Manage Voice Messages*) and Icons (*Admin Menu > Logos and Image Profiles> Manage Image Files*) to your computer. These files will not be changed during the update. Saving to your computer is only an additional safety measure. 3. Make sure that neither the camera power supply nor the network connection will be disrupted. A disrupted network connection or power supply when upgrading can make the camera operating system unusable and the camera will fail to boot. (This will require you to send the camera back to the factory; this service is not free!) 4. Make sure that you are connected directly to the camera, without any proxy server in-between. Some proxy servers do not accept files as large as this upgrade file. 5. Restart the camera. 6. Open *Admin Menu > Update System Software* and upload the file |M10_upgrade_de_2_2110.mpl| into the camera. The data will be loaded to the camera first, then written to flash memory (LEDs are flashing). *Never disconnect the camera's power supply or the network connection while the camera processes the upgrade. This may cause the upgrade to fail and will damage the camera, requiring you to send the camera to the factory for repair. This service is not free!* 7. As soon as the camera tells you that the upgrade has finished successfully, restart the camera using the link in the dialog. 8. Open *Admin Menu > Hardware and Release Information* and make sure that the camera is running on the /M10-V126.96.36.199/ *operating system* and that *Type* reflects the proper camera type. 9. If the camera runs on the Backup operating system (red camera background in the browser user interface) or a different operating system version is displayed, reapply the upgrade to the camera. If the problems persist, please contact our support. Make sure that you have the serial IP address (factory IP) of the camera handy. Upgrading Process for M10-V2.2.0 or Higher Updates from versions M10-V188.8.131.52 or higher to version M10-V184.108.40.206 or higher will be uploaded to the camera using the standard |M10_system_xx_2_yyy.mpl| (|xx| = language code, |yyy| = minor version) update file. In this case, downgrading to a lower version M10-V2.2.x will present any problems. Other Language Versions The current upload file contains the languages *English* (default) and *German*. As soon as other languages are available, we will publish them for downloading from this location.