Connection Monitoring
If the connection to a camera is lost (due to a network failure, for example), the application can show a warning. To set up this warning, select MxManagementCenter > Preferences > Monitoring (Windows: File > Settings > Monitoring) from the menu. Activate the Lost Connection Detection checkbox and specify how you want MxMC to react if the connection to a camera is lost.
Setting the Behavior When Detecting a Lost Connection
Play sound
- You can choose to always play a sound when a lost connection is detected or only if the camera is in HiRes mode. If the camera is not in HiRes mode, you are probably accessing the camera remotely, that is, from a mobile network, which makes dropped connections more likely. The HiRes Only option excludes unnecessary warnings.
- Then select the desired sound.
Visual warning
- Specify if you want to see a visual warning in addition to the sound. As above, you can choose to always show a warning when a lost connection is detected or only if the camera is in HiRes mode.
- Adjust the deadtime for the sound and the visual warning. The application will wait for the deadtime to pass before playing a sound or showing a warning.
Note: You should not set the deadtime too short, since this would cause many unnecessary warnings.
Checking for Dropped Connections
At any time, you can manually check the connection status of the cameras. This check is independent of the lost connection settings in the preferences.
To see the status, click on Windows > Lost Connections in the menu.
Detecting Lost Connections
in the header bar or on Mute in the visual warning. If you do not manually stop the sound, it will stop automatically once all connections have been re-established.