## Connection Monitoring

If the connection to a camera is lost (due to a network failure, for example), the application can show a warning. To set up this warning, select MxManagementCenter > Preferences > Monitoring (Windows: File > Settings > Monitoring) from the menu. Activate the Lost Connection Detection checkbox and specify how you want MxMC to react if the connection to a camera is lost.

Setting the Behavior When Detecting a Lost Connection

Play sound

1. You can choose to always play a sound when a lost connection is detected or only if the camera is in HiRes mode. If the camera is not in HiRes mode, you are probably accessing the camera remotely, that is, from a mobile network, which makes dropped connections more likely. The HiRes Only option excludes unnecessary warnings.
2. Then select the desired sound.

Visual warning

1. Specify if you want to see a visual warning in addition to the sound. As above, you can choose to always show a warning when a lost connection is detected or only if the camera is in HiRes mode.
2. Adjust the dead time for the sound and the visual warning. The application will wait for the dead time to pass before playing a sound or showing a warning.
   Note
   You should not set the dead time too short, since this would cause many unnecessary warnings.

Checking for Dropped Connections

At any time, you can manually check the connection status of the cameras. This check is independent of the lost connection settings in the preferences. To see the status, click on Windows > Lost Connections in the menu.

Detecting Lost Connections

Depending on your lost connection settings, the application will play a sound and show a warning or it will only play a sound or only show a warning if a connection is lost. If you have deactivated both the sound and the visual warning, the lost connections icon appears in the header bar and shows the number of lost cameras.

- Sound: To manually stop the sound, click on in the header bar or on Mute in the visual warning. If you do not manually stop the sound, it will stop automatically once all connections have been re-established.
- Visual warning: The warning shows the preview images of the cameras that cannot be reached. Note that you can temporarily ignore the visual warning. To do so, click on Ignore and select the time span for which no visual warning should appear when detecting lost connections.
  If you do not manually close the warning, it will disappear automatically once all connections have been re-established.
- Icon in Header bar: If you have deactivated both the sound and the visual warning, only the red icon in the Header bar will inform you about dropped connections. Click on the icon to show the cameras that cannot be reached. A warning will open, showing the corresponding preview images.