Door Station Settings

There are several ways that MxMC can respond to ringing and mailbox notifications. Here you will find information on how to set these notification options.

Note
Door Station functions are not supported by MOBOTIX MOVE cameras and third-party cameras that provide an ONVIF S-compatible interface. For an overview of how the camera functions differ (see Camera Feature Overview.

See also:

Setting the ring tone

Fig. 85: Setting the ring tone

  1. Open Settings in the MxManagementCenter > Settings (Mac) or File > Settings (Windows) menu and click on Notifications.
  2. Select the desired ring tone and adjust the volume.

Setting bell signaling

When a bell is rung, this can be indicated in different locations in MxManagementCenter. Consult the following table to learn which signaling options can be combined and where they can be configured.

Note
The alarm signaling must be activated in the camera settings, a bell profile must be set up and the correct bell profile must be selected in MxMC for bell notification to work.
Notifications Settings
Alarm bar, Alarm info bar, doorbell notification,

counter on the bell icon

in the Live view

You need to configure the alarm notification for the doorbell ringing to be indicated at these places.

  1. To do so, open the Camera Configuration dialog box by right-clicking on the corresponding camera in the Camera bar.
    Another option is to open the dialog box in the Device bar by clicking on and then right-clicking on the corresponding camera.
  2. Click Alarms and activate the Alarm notification and the doorbell ringing.

Ring tone off
You can switch off the ring tone of the signaling by setting its volume to "0"(See Setting The Ring Tone).
Counter on the bell icon only

Deactivate doorbell ringing in the Alarms dialog box and only the counter on the bell icon will increase by one each time.

  1. To do so, open the Camera Configuration dialog box by right-clicking on the corresponding camera in the Camera bar.
    Another option is to open the dialog box in the Device bar by clicking on and then right-clicking on the corresponding camera.
  2. Click Alarms and deactivate doorbell ringing.
Completely off Disable the Bell checkbox in the Bell Settings to switch off the bell completely (See Turning Off The Bell Completely).

Selecting a bell profile

A bell profile basically controls the reaction if someone is ringing at the door station. The camera provides several predefined bell profiles.

Profile Explanation
No phone ring MxMC and all other remote stations will not react, i.e., you will not notice if someone is ringing (neither visually nor by sound).
Ringing You will hear if someone rings the doorbell. The visitor cannot leave a message.
Ring and Mailbox You will hear if someone rings the doorbell. If no configured remote station reacts within a given period of time, the Door Station plays back a previously recorded announcement and the visitor can leave a message.
Voice Mailbox After ringing, the Door Station immediately plays back an announcement and the visitor can leave a message.
Announcement only After ringing, the Door Station immediately plays back an announcement. The visitor cannot leave a message.

Fig. 86: Selecting a bell profile

  1. Switch to the Live view of the Door Station.
  2. In the Live view, right-click on the Bell icon to open the Bell Settings.
  3. Click on Bell Profile and select the profile you want from the list.

Resetting the ringing counter

The counter next to the bell icon in the Live view is incremented each time the doorbell is rung, regardless of whether or not you react to the ringing. Resetting the counter will help in recognizing if you have missed a ringing, which is why you are encouraged to regularly reset the counter. Once you have reset the counter, you will be informed how long ago the last reset took place.

  1. Switch to the Live view of the Door Station.
  2. In the Live view, right-click on the Bell icon to open the Bell Settings.
  3. Click on Reset Counter.
  4. The counter has been reset and is no longer shown next to the Bell Settings button.

Turn bell off completely

If you do not want to be disturbed by the doorbell, you can deactivate a specific bell or contact number. This means that ringing is neither signaled at any of the remote stations, nor is the "ringing counter" increased. In this case, you will not be informed about missed visitors and visitors will not be able to leave any messages.

Fig. 87: Turn bell off completely

  1. In the Live view, right-click on the Bell icon to open the Bell Settings.
  2. Disable the Bell checkbox.

Selecting a voice mailbox

Depending on the installed options and the configuration of the Door Station, you may have several bell buttons or – in case a MOBOTIX Keypad module has been installed – several contact numbers. Each of these bells or contact numbers has its own mailbox. The corresponding mailboxes are presented in the list (below the name of the bell).

Note
All settings made in the Mailbox function always apply to the selected mailbox. This also means that the new messages counter only applies to this mailbox. To get the messages and recordings of a different mailbox, select that mailbox first.

Fig. 88: Selecting a voice mailbox

  1. In the Live view, right-click on the Voice Mailbox icon to open the Mailbox Settings.
  2. Click on Voice Mailbox to select the desired mailbox from the list.

You can select a bell profile for each voice mailbox. For instructions on how to do this, see Selecting A Bell Profile.

Activating The Voice Mailbox And Selecting A Welcome Message

  1. Enable the Active checkbox.
  2. Click on the Announcement button. Select the announcement to be played to the visitor.

Enabling the Message

If visitors should be allowed to leave a message, activate the Leave Message option.