Release Notes for MOBOTIX HUB Device Driver
Document Information
| Publisher: |
MOBOTIX AG |
| Author: |
Jörg Steuerwald, Bernd Wilhelm |
| Date: |
2023-01-13 |
| Document: |
MXHUB_DeviceDriver_12.5c_release-notes_en_v1.html |
| Confidentiality: |
public |
Contents
The following document provides information about the specific features
of each version of the Device Driver Package for MOBOTIX HUB.
Device Driver Releases—Overview
|
Release Version
|
Release Date
|
12.5c
|
2023-01-13 |
12.2a
|
2022-06-30 |
12.1a
|
2022-05-12 |
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Version 12.5c of MOBOTIX HUB Device Driver
Published on: 2022-01-13
Device Compatibility Overview
This release note lists the changes in Device Pack 12.5c that are
supported all MOBOTIX HUB Version from L1 to L5.
New device support for MOBOTIX MOVE
- MOBOTIX MOVE Mx-SD1A-230-LL
- MOBOTIX MOVE VandalBullet Mx-VB1A-8-VA
- MOBOTIX MOVE VandalDome Mx-VD1A-8-VA
- MOBOTIX MOVE VandalHemispheric Mx-VH1A-12-IR-VA
Known Limitations
- MOBOTIX
IoT camera driver with JPEG video codec
When integration MOBOTIX IoT cameras of type Mx6 or Mx7 with JPEG codec
there is no live camera image available. The video codec has then to be
changed manually to MxPEG or H.264.
Device Pack Updates
New firmware support for devices for the following partners:
- Axis
- Bosch
- FLIR Systems
- Hanwha Techwin
- I-PRO (Panasonic)
- Uniview
- Vivotek
Additional support for specific features for the following partners and
drivers:
- i-PRO(Panasonic)
- - Panasonic driver generic, so that the older Panasonic PTZ driver
is no longer used by new devices and can be decommissioned.
- Audio codec AAC and G711, G726 for Panasonic driver are added as
common settings for the camera.
New device support for:
- ACTi A956
- Adler Elreha GmbH AD-SNB8030-W2M8, AD-SMD8030-W2M8
- Axis C1210-E, C1211-E, C1510-E, C1511-E, Q3538-SLVE
- BOS ITALY SRL BS-IPT4704G3MZ+, BS-IPT4714G3+, BS-IPT3704G3MZ+,
BS-IPT3714G3+, BS-IPT4505G3MZ+, BSIPT4515G3+, BS-IPT4515LG3+,
BS-IPT3505G3MZ+, BS-IPT3515G3+, BS-IPT3515LG3+, BS-IPTC4309,
BS-IPTC4335, BS-IPPTZIR505X33PG2
- Bosch AUTODOME IP starlight 7000i; NDP-7512-Z30, AUTODOME IP starlight
7000i; NDP-7512-Z30C 3
- Comelit Group S.p.a. IPTCAMA04FB, IPTCAMA04ZB, IPBCAMA04Z01B,
IPKCAMA04ZB, IPBCAMA04FB
- Dahua DH-IPC-HFS7842-Z-5G-LED
- Electronic's Time Srl EMDM20MPX-360
- Hanwha Techwin TNU-6322ER, TNU-6322E, TNO-6322ER
- HOLOWITS TECHNOLOGIES PTE. LTD HWT-C6620-10-Z33, HWT-M6781-10-GZ40,
HWT-M6781-10-G40, HWT-D2150-10-SIU, HWT-D3250- 10-SIU,
HWT-M6741-10-Z40_E2, HWT-D6550-10-Z33-SV
- Honeywell HC35W43R3, HC35WB3R3,HC35WE3R3, HC35W43R2, HC35WB3R2,
HC35WE3R2, HC35W45R3, HC35WB5R3, HC35WE5R3, HC35W25R3, HC35W45R2,
HC35WB5R2, HC35WE5R2, HC35WB5R5, HC35W48R3, HC35WB8R3, HC35WE8R3,
HC35W48R2, HC35WB8R2, HC35WE8R2, HC35LB8R2, HC35WZ2R25, HC35WZ5R30,
HC35WZ5R30W, HCS1WZ5XR30W, HCS1WB5XD30W,
- i-PRO(Panasonic) WV-S15500-F3L, WV-S15500-F6L, WV-S22500-F3L,
WV-S22500-F6L, WV-S25500-F3L, WV-S25500- F6L
- JBF Srl JBF-AS-4X5MP-DOME
- Milesight: MS-C2872-RFPA, MS-C5372-FPA, MS-C2964-RFPA, MS-C5364-FPA,
MS-C2866-RFPA, MS-C5366-FPA, MS-C8163-PA, MS-C2864-RF(I)PA,
MS-C2964-RF(I)PA, MS-C5364-F(I)PA, MS-C8164-F(I)PA, MS-C2972- RF(I)PA,
MS-C2872-RF(I)PA, MS-C5372-F(I)PA, MS-C8172-F(I)PA, MS-C2862-RF(I)PA,
MS-C5362-F(I)PA, MS-C8162-F(I)PA, MS-C2952-R(E)PA, MS-C2852-R(E)PA,
MS-C5352-(E)PA, MS-C8152-PA, MS-C2966- RF(I)PA, MS-C2866-RF(I)PA,
MS-C5366-F(I)PA, MS-C8166-F(I)PA, MS-C2966-X12RPA, MS-C2866-X4RPA,
MS-C5366-X12PA, MS-C2866-X4RLPA, MS-C5366-X12LPA, MS-C2966-RF(I)LPA,
MS-C2866-RF(I)LPA, MS-C5366-F(I)LPA, MS-C8166-F(I)LPA, MS-C5364-F(I)LPA,
MS-C8164-F(I)LPA, MS-C2975-RFPD, MSC5375-FPD, MS-C2983-PD, MS-C2983-RPD,
MS-C5383-PD, MS-C8183-SPD, MS-C8183-PD, MSC2973-PD, MS-C2973-RPD,
MS-C5373-PD, MS-C8173-SPD, MS-C8173-PD, MS-C2975-PD, MS-C2975- RPD,
MS-C5375-PD, MS-C8175-SPD, MS-C8175-PD, MS-C2975-FPD, MS-C2875-RF(I)PD,
MS-C8175- SFPD, MS-C8175-FPD, MS-C2964-PD, MS-C2964-RPD, MS-C5364-PD,
MS-C8164-SPD, MS-C8164-PD, MS-C2963-PD, MS-C2964-FPD, MS-C2964-UPD,
MS-C2964-RUPD, MS-C5364-UPD,, MS-C8164-UPD, MS-C2962-FIPD, MS-C2962-FPD
4
- Mobotix MOBOTIX MOVE Mx-SD1A-230-LL, MOBOTIX MOVE, MOBOTIX Mobotix
MOVE VandalBullet Mx-VB1A-8-VA, Mobotix MOVE VandalDome Mx-VD1A-8-VA,
Mobotix MOVE VandalHemispheric Mx-VH1A-12-IR-VA
- Pelco S7240L-PW, SRXP4-2V10-EBT-IR, SRXP4-3V10-EBT-IR,
SRXP4-3V29-EBT-IR, SRXP4-3V40-EBT-IR, SRXP4-5V10-EBT-IR,
SRXP4-5V29-EBT-IR, SRXP4-5V40-EBT-IR, SRXP4-2V10-IMD, SRXP4-2V10-IMD-IR,
SRXP4-2V10-EMD, SRXP4-2V10-EMD-IR, SRXP4-3V10-IMD, SRXP4-3V10-IMD-IR,
SRXP4-3V10-EMD, SRXP4-3V10-EMD-IR, SRXP4-5V10-IMD, SRXP4-5V10-IMD-IR,
SRXP4-5V10-EMD, SRXP4-5V10-EMD-IR
- Tiandy TT-T32AS
- Uniview IPC2105SB-ADF16KM-I0, IPC3605SB-ADF16KM-I0, IPC86CEB-AF18KC-I0
- Vivotek FE9180-H-v2, FD9391-EHTV-v2, IB9391-EHTV-v2
Fixed Issues:
- i-PRO/Panasonic WV-S4176 changes from rectangular look to fisheye
look
- i-PRO/Panasonic Some device unable to get discovered automatically by
Express method
- i-PRO/Panasonic WV-S25500-F3L Unable to receive AI-VMD alarm.
ADDITIONAL REMARKS
Replace Hardware Remarks:
Be aware that after using Replace Hardware and changing the license, the
license should always be checked to verify that it is activated.
4K Remarks:
Due to the nature of 4K and the high resolution at high frame rates, this
will increase the demand for high performing network, CPU, graphic adaptors,
and monitors. Unless all components in the hardware infrastructure is
prepared for a high load, there might be limitations seen as latency,
stutter etc. 4K - Recommended MOBOTIX HUB version 2021 or newer, supporting
HW accelerated decoding using the GPU
ONVIF upgrade from DP 6.2 or earlier remarks:
After upgrade, some ONVIF devices might not work. The new version of ONVIF
now only shows features that a responding correctly through the ONVIF
interface. Since MOBOTIX HUB L5 does not allow things like e.g. Audio, Input
or similar to be removed, the ONVIF device will not be upgraded properly and
hence not work. A work-around is to do replace hardware.
After upgrade Video Stream 1 and 2 might not correctly reflect the actual
settings on those profiles. This is due to the ONVIF driver only used to
have two video streams, where you selected a profile, where it now will have
a video stream for each profile. MOBOTIX HUB L5 “copies” the settings for
each video stream
when the driver is upgraded, so if Video Stream 1 or 2 did not have the
correct profile that is now mapped to the stream it will show the same
settings as before the upgrade even though the mapped profile might actually
have other settings. The streams should work with the new settings unless
some of these are not supported on the profile.
Some settings might be missing because the driver now only looks for the
different type of settings in the places, they should be according to
standard.
Some features might not work any longer because the driver now only
looks for the features and corresponding settings in the places and in the
format, they should have according to the standard. Profile names might
get changed after the upgrade because we now use the names given by the
device for the profiles. These will not always correspond to what was
previously used.
Axis Remarks:
The Axis M, P and Q drivers (except P8221) have been replaced with four new
dynamic drivers that also supports the new Axis Events handling. This means
that all new devices added to a system will automatically be detected on one
of the new drivers.
Note: If your devices are using firmware 5.20 or lower then Events and I/O
will not work with the new drivers. You should either upgrade to a newer
firmware or manually select the driver to add the device. Be aware if you
add the device manually and later upgrade the firmware you will need to do a
Replace Hardware to change to the new driver.
Note: Before Replacing Hardware to only change the driver and not the
hardware please contact Support on how to do this correctly.
AVHS: Due to a limitation in the firmware only 9 socket connections can be
open on an AVHS device at any time. JPEG video streams, Audio In streams,
Audio Out and Output streams use 1 socket connection each. H.264 video
streams, Events, Inputs and Edge Storage use 2 connections each. This also
means that when upgrading from a previous Device Pack to 7.3 all Channels
should be disabled before the upgrade.
AVHS: Audio Out does not work properly with firmware before 5.50 when
running the 2013 or older versions. To get Audio Out to work in the 2013 or
older versions with a firmware before 5.50 you need to either enable
anonymous login or disable all authentication on the device. Audio Out will
work with firmwares before 5.50 on the new 2014 versions.
Axis S3008 Recorder integration
(KB 000035801; KB 000034500)
Axis S3008 Recorder is used as an external storage for camera devices added
to MOBOTIX HUB VMS. It is not added as a separate hardware device.
The cameras should be connected to Axis Recorder and properly set in
Management client to retrieve the recordings.
Setup steps:
- Connect the Axis S3008 Recorder to your device network.
- Define username and password for the Recorder.
- Add the camera devices in MOBOTIX HUB.
- For each device make the next settings in Management client:
- Select the preferred stream used for recording from the drop-down menu
in Settings tab > Stream number section > "Recorder stream index"
field
The following settings are dedicated to adjust the S3008 Recorder
parameters:
- Recorder audio enabled – Enable audio recording. Audio channels map
one to one with that of video
- Yes – Audio recording is enabled
- No – Audio recording is disabled (default)
- Recorder mode – Select desired mode/action for recording
- Disabled – The recording for this channel is disabled (default)
- Continuous – The external recorder will record continuously
- Motion - The external recorder will record on motion
- Recorder post-trigger time (seconds) - Specify the number of seconds
to include from the time immediately after a recording is stopped.
- Recorder pre-trigger time (seconds)- Specify the number of seconds to
include from the time immediately before a recording is started once the
Motion/event is activated.
- Recorder retention time (hours) - The maximum number of hours that a
recording will be saved. A zero means indefinite.
- Recorder stream index - preferred stream settings (Video stream 1 -
Video stream 8) used for recording. Some constraints are:
- In case of MJPEG codec, the recording stream will use H.264
instead
- When the ZipStream GOP mode is set to Dynamic, the recording will
still use Fixed
- The maximum keyframe interval is limited to 100
- In Settings tab > External Recorder
Enter the Axis Recorder IP address and credentials (as defined in
step2).
There are the following known limitations:
- The camera devices can use only the default ports (80 or 443).
- Error handling is still not fully implemented.
- If a device connected to Axis Recorder is removed from Management
Client, the recordings from this device on Axis Recorder are not
removed.
Bosch remarks:
For Bosch devices with FW 6.60 and above, adding might fail, if you use Auto
Discovery method and have more than 3 unsuccessful tries with incorrect
credentials. To avoid that, we recommend‚ manually add these Bosch devices
with correct credentials.
Hikvision remarks:
Due to the new security policy introduced by Hikvision with the 5.3.x
baseline firmware, adding Hikvision cameras may cause temporary lockout of
devices, even if the correct username and password have been predefined.
This can be avoided by disabling the ‘Enable Illegal Login Lock’ option on
the camera’s webpage, if it is available in the firmware.
Firmware versions supporting the ‘Enable Illegal Login Lock’:
v5.3.8 build 150722
v5.3.0 build 150513
v5.3.8 build 151224
v5.3.10, build 150917
Firmware versions without the ‘Enable Illegal Login Lock’:
v5.3.8 build 150707
v5.3.9 build 150910
Recommended installation steps:
For devices that have the ability to control the Illegal Login Lock:
It is recommended to disable the Illegal Login Lock from camera’s web page
prior adding the device to MOBOTIX HUB software. Enabling it afterwards will
not affect the functionality of this camera.
If disabling this feature is not an option, please mind the following:
- Avoid using express scan. If this is not an option, please specify the
username and password on top of the credentials’ list.
- When using IP range don’t define more than 1 password and username.
- If you need to add a lot of cameras with different credentials it is
recommended using CSV file method.
- Use manual add method (auto discovery). For devices without Illegal
Login Lock control in their webpage:
- Avoid using express scan. If this is not an option, please specify the
username and password on top of the credentials’ list.
- When using IP range don’t define more than 1 password and username.
- If you need to add a lot of cameras with different credentials it is
recommended using CSV file method.
- Use manual add method (auto discovery).
Using firmware 5.5.0 and later versions
With firmware 5.5.0 Onvif will no longer be enabled by default.
To enabled it, you need to use the Hikvision’s tool which is found on their
webpage or do it directly on the cameras homepage.
Multi stream devices: Some Hikvision cameras has support for up to 10
streams. If stream 6 to 10 needs to be used it should be set up on the
cameras webpage before the device is added to Milestone.
Video will be lost if stream 6 to 10 is selected in Milestone and not set up
on the cameras webpage.
Panasonic remarks:
Be aware that changing a stream setting on a device using i-Pro/Panasonic
driver will apply the change on all its channels, due to device specifics.
Stretch Remarks:
To accommodate requests that the Stretch cards can run in a machine that has
no Network card, the Stretch cards will from Device Pack 7.1 use a new
scheme to retrieve a serial number. This means that when updating from a
previous device pack, you need to run a Replace Hardware and get a new
license for the Stretch cards to work.
Stretch driver is last contained in Device Pack 11.2. It is included in
Legacy device Pack 2.0
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Version 12.2a of MOBOTIX HUB Device Driver
Published on: 2022-06-30
New function for MOBOTIX IoT cameras
For MOBOTIX IoT cameras of the Mx6 and Mx7 series, which are integrated into
MOBOTIX HUB using the MOBOTIX specific device driver, now MxPEG and H.264
video codecs can be used simultaneously. This makes it possible to use the
H.264 codec with low data rate and bandwidth requirements for the live view
of a camera, while the same camera records with MxPEG codec to have the
maximum image information available in the recordings.
Known Limitations
- MOBOTIX
IoT camera driver with JPEG video codec
When integration MOBOTIX IoT cameras of type Mx6 or Mx7 with JPEG codec
there is no live camera image available. The video codec has then to be
changed manually to MxPEG or H.264.
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Version 12.1a of MOBOTIX HUB DriverInstaller
Published on: 2022-05-12
Device Compatibility Overview
This release note lists the changes in Device Pack 12.1a that are supported
all MOBOTIX HUB Version from L1 to L5.
Device Pack Updates
New firmware support for devices for the following partners:
- Axis
- IDIS
- Pelco
- Vivotek
- Zenitel
Additional support for specific features for the following partners and
drivers:
- Axis
Added support for new “Absolute Time” setting in General section
- Digitale Barrieren
Updated SDK version to 8.1.3
- Hanwha
Added support for Dynamic Events on new APP based API cameras
- iPRO/Panasonic
Enable additional channels for fisheye cameras when using Quad stream
mode
ONVIF updates:
New “Home position preset” setting for choosing a custom PTZ preset as home
position
New device support for:
- 3XLOGIC
VX-5M4-MB-IW, VX-5M20-B-RIAW, VX-5M-B-RIAW, VX-5M28-MD-IW, VX-5M4-MD-IW,
VX-5M28-MD-IAW, VX-5M4-MD-IAW, VX-5M-OD-RIAW, VX-6M-360-IA-02,
VX-6M-360-IAW, VX-2M-OD-RIAW, VX-2M-ID-RIAW
- Axis
M4216-V, M4216-LV, P3265-LVE, P3265-LV, P3265-V, P3267-LV, P3267-LVE,
P3268-LV, P3268-LVE, P7316, Q3538-LVE, Q3536-LVE, ExCam XF P1377
- Comelit Group S.p.a
IPBCAMA04ZA, IPBCAMA04ZB, IPBCAMA04Z01A, IPBCAMA04FA, IPTCAMA04ZA,
IPTCAMA04FA, IPKCAMA04ZA, IPLPRA02ZA
- Dahua
DH-TPC-BF1241-T, DH-TPC-DF1241-T, DH-TPC-BF1241-WIFI, DH-TPC-BF5421-T,
DH-TPC-BF5421, DH-TPC-PT8421A-T, DH-TPC-PT8621A-T, DH-PTZ83440-HNF-PA,
DH-IPC-HUM8441-E1, DH-IPC- HUM8441-E1-L1, DH-IPC-HUM8441-E1-L3,
DH-IPC-HUM8441-E1-L4, DH-IPC-HUM8441-E1-L5, DH- IPC-HUM8241-E1,
DH-IPC-HUM8241-E1-L1, DH-IPC-HUM8241-E1-L3, DH-IPC-HUM8241-E1-L4, DH-
IPC-HUM8241-E1-L5, DH-IPC-HUM8241-E2, DH-IPC-HUM8441-E2
- FLIR
FH-324 R, FH-669 R, FH-612 ID
- Hanwha Techwin
XNZ-6320A, XNZ-L6320A, TNV-7011RC, TNV-8011C
- HikVision
DS-7324HUHI-K4, DS-7332HUHI-K4, DS-2TD4137-X/ WY, DS-2TD4137T-X/W,
DS-2TD4167-X/ WY, DS-2TD4167T-X/W, DS-2TD6237-X4L/W, DS-2TD6237T-XH4L/W,
DS-2TD6267-X4L/W, DS-2TD6267-X4L/WY, DS-2TD6267T-XH4L/W,
DS-2TD8167-190ZE2F/WY, DS-2TD8167-230ZG2F/W, DS-2TD8167-230ZG2F/WY,
DS-2DF8225IX-AEL(T5), DS-2DF8225IX-AELW(T5), DS-2DF8242IX-AEL(T5),
DS-2DF8242IX-AELW(T5), DS-2DF8242IX-AELY(T5), DS-2DF8242IX-AELWY(T5),
DS-2DF8242I5X-AELW(T5), DS-2DF8425IX-AEL(T5), DS-2DF8425IX-AELW(T5),
DS-2DF8442IXS-AEL(T5), DS-2DF8442IXS-AELW(T5), DS-2DF8C442IXS-AEL(T5),
DS-2DF8C442IXS-AELW(T5), DS-2DF8C825IXS-AEL(T5),
DS-2DF8C825IXS-AELW(T5), DS-2DF8C842IXS-AEL(T5),
DS-2DF8C842IXS-AELW(T5), DS-2DF8C448I5XS-AELW(T5),
DS-2DF8C848I5XS-AELW(T5), DS-2DF8C260I5XS-AELW(T5),
DS-2DF8A442IXS-AF/SP(T5), DS-2DF8A442INXS-AEL(T5),
DS-2DF8A442IXS-AEL(T5), DS-2DF8A442IXS-AELY(T5), DS-2DF8A842IXS-AEL(T5),
DS-2DF6A225X-AEL(T5), DS-2DF6A436X-AEL(T5), DS-2DF6A436X-AELY(T5),
DS-2DF6A836X-AEL(T5), DS-2DF8C442I5XS-AELW(T5), DS-2DT6425X-AELY(T5),
DS-2DT6232X-AELY(T5), DS-2DF8442IXS-AELY, DS-2DF8242IX-AEL,
DS-2CD6924G0-IHS, DS-2DE7A232IW-AEB
- Interlogix
TVGP-M01-0201-BUL-G, TVGP-M01-0401-BUL-G, TVGP-M01-0801-BUL-G,
TVGP-M01-0202-BUL-G, TVGP-M01-0402-BUL-G, TVGP-M01-0802-BUL-G,
TVGP-M01-0201-DOM-G, TVGP-M01-0201-DOM-W, TVGP-M01-0401-DOM-G,
TVGP-M01-0401-DOM-W, TVGP-M01-0801-DOM-G, TVGP-M01-0801-DOM-W,
TVGP-M01-0202-DOM-G, TVGP-M01-0202-DOM-W, TVGP-M01-0402-DOM-G, TVGP-M01-
0402-DOM-W, TVGP-M01-0802-DOM-G, TVGP-M01-0802-DOM-W,
TVGP-M01-0201-TUR-G, TVGP-M01-0201-TUR-W, TVGP-M01-0201-TUR-B,
TVGP-M01-0401-TUR-G, TVGP-M01-0401-TUR-W, TVGP-M01-0401-TUR-B,
TVGP-M01-0801-TUR-G, TVGP-M01-0202-TUR-G, TVGP-M01-0402-TUR-G,
TVGP-M01-0402-TUR-W, TVGP-M01-0802-TUR-G, TVGP-M01-0201-WED-G,
TVGP-M01-0401-WED-G, TVGP-M01-0401-WED-W, TVGP-M01-0401-WED-B,
TVTH-S01-0001-BUL-G, TVTH-S01-0002-BUL-G, TVTH-S01-0003-BUL-G,
TVTH-S01-0001-TUR-G, TVTH-S01-0002-TUR-G, TVTH-S01-0003-TUR-G,
TVTH-S01-0004-BUL-G
- iPRO/Panasonic
WV-S2536LTNJ, WV-S2536LNJ, WV-S2136LJ, WV-S1536LTNJ, WV-S1536LNJ,
WV-S1136J, WV-S2135, WV-S1135V, WV-S2116L, WV-S2116LD, WV-S1516LN,
WV-S1516LDN, WV-S1116, WV-S1116D, WV-S2115, WV-S1515L, WV-S1115V,
WV-S4576LJ, WV-S4176J, WV-S4556LJ, WV-S4156J
- Johnson Controls
IES02-D10-OI04, IES02-D12-OI04, IES02-B10-BI04, IES02-B12-BI04
- Milesight Technologyt Co., Ltd
MS-C2962-TFPA, MS-C2862-TFIPA, MS-C2862-TFPA, MS-C2962-TFIPA,
MS-C8262-FPA, MS-C8262-FIPA, MS-C2841-X36TPA, MS-C2941-X23TPA,
MS-C2941-X30TPA, MS-C2941-X42TPA, MS-C8241-X36PA, MS-C2872-TFPA,
MS-C2872-TFIPA, MS-C2962-TEPA, MS-C2972-TFPA, MS-C2972-TFIPA,
MS-C8272-FPA, MS-C8272-FIPA, MS-C9674-PA, MS-C2871-X20TPA,
MS-C2971-X12TPA, MS-C2971-X23TPA, MS-C5365-PA, MS-C5376-PA, MS-C8165-PA,
MS-C8176-PA
- Oncam Grandeye
C-12-Outdoor-Camera, C-12-Indoor-Camera, C-08-Outdoor, C-08-Indoor
- Pelco
IBD332-1, IBD532-1, IDL0-PU2, IBD332-1SS, IBD532-1SS
- QSNET Visual Technologies
RBU8164-PC, RDO8173-PC, RDO5375-fpc, RPZ5341-X30PC, RBU5364-FPC
- Uniview
IPC2128SB-ADF40KM-I0-NB, IPC2128SB-ADF28KM-I0-NB, IPC2128SB-ADF40KM-I0,
IPC2128SE- ADF28KM-WL-I0, IPC2128SE-ADF40KM-WL-I0,
IPC2128SE-ADF40KM-WL-I0-NB, IPC2128SE- ADF28KM-WL-I0-NB,
IPC3618SE-ADF40KM-WL-I0, IPC3618SE-ADF28KM-WL-I0, IPC3618SE-
ADF40KM-WL-I0-NB, IPC3618SE-ADF28KM-WL-I0-NB, IPC2122LB-AF28WK-G(-NB),
IPC2122LB- AF40WK-G(-NB), IPC322LB-AF28WK-G(-NB)
- Vivotek
MD9584-H, SD9368-EHL
- Zenitel
ELSII-10HM, ELSII-10LHM, ELSII-10PM, ELSII-10WM, ELSIR-10CM, TKIS-2
Fixed Issues:
- Fixed issue with Panasonic camera event alarms not received when
multiple cameras are connected to MOBOTIX HUB.
- Fixed issue with “Express” hardware discovery not detecting some
Panasonic models, due to model name mismatch. Affected models
(WV-X1551LN / WV-X2251L / WV-X2551LN / WV- X1571LN / WV-X1571LNJ /
WV-X2271L / WV-X2571LNJ / WV-X2571LN).
- LFixed slow edge storge retrieval for Hikvision DS-2CD2525FWD-IS with
firmware V5.6.6 build 220117. Scale for video storage retrieval is
increased to 100 in the driver.
- Fixed issue with Central click zooming to initial position for Dahua
DH-SD6AL830V-HNI.
- Fixed issue with video stream lost on Digital Barriers.
ADDITIONAL REMARKS
Replace Hardware Remarks:
Be aware that after using Replace Hardware and changing the license, the
license should always be checked to verify that it is activated.
4K Remarks:
Due to the nature of 4K and the high resolution at high frame rates, this
will increase the demand for high performing network, CPU, graphic adaptors,
and monitors. Unless all components in the hardware infrastructure is
prepared for a high load, there might be limitations seen as latency,
stutter etc. 4K - Recommended MOBOTIX HUB version 2021 or newer, supporting
HW accelerated decoding using the GPU
ONVIF upgrade from DP 6.2 or earlier remarks:
After upgrade, some ONVIF devices might not work. The new version of ONVIF
now only shows features that a responding correctly through the ONVIF
interface. Since MOBOTIX HUB L5 does not allow things like e.g. Audio, Input
or similar to be removed, the ONVIF device will not be upgraded properly and
hence not work. A work-around is to do replace hardware.
After upgrade Video Stream 1 and 2 might not correctly reflect the actual
settings on those profiles. This is due to the ONVIF driver only used to
have two video streams, where you selected a profile, where it now will have
a video stream for each profile. MOBOTIX HUB L5 “copies” the settings for
each video stream
when the driver is upgraded, so if Video Stream 1 or 2 did not have the
correct profile that is now mapped to the stream it will show the same
settings as before the upgrade even though the mapped profile might actually
have other settings. The streams should work with the new settings unless
some of these are not supported on the profile.
Some settings might be missing because the driver now only looks for the
different type of settings in the places, they should be according to
standard.
Some features might not work any longer because the driver now only looks
for the features and corresponding settings in the places and in the format,
they should have according to the standard. Profile names might get changed
after the upgrade because we now use the names given by the device for the
profiles. These will not always correspond to what was previously used.
MOBOTIX remarks:
For the Mobotix Q24 / Q25/ Q26: With JPEG streaming and use of Audio, there
is a tradeoff between network bandwidth and audio quality. In order to lower
the bandwidth, the user should tune the FPS of MxPEG codec settings in a way
that audio quality still have a good quality.
Axis Remarks:
The Axis M, P and Q drivers (except P8221) have been replaced with four new
dynamic drivers that also supports the new Axis Events handling. This means
that all new devices added to a system will automatically be detected on one
of the new drivers.
Note: If your devices are using firmware 5.20 or lower then Events and I/O
will not work with the new drivers. You should either upgrade to a newer
firmware or manually select the driver to add the device. Be aware if you
add the device manually and later upgrade the firmware you will need to do a
Replace Hardware to change to the new driver.
Note: Before Replacing Hardware to only change the driver and not the
hardware please contact Support on how to do this correctly.
AVHS: Due to a limitation in the firmware only 9 socket connections can be
open on an AVHS device at any time. JPEG video streams, Audio In streams,
Audio Out and Output streams use 1 socket connection each. H.264 video
streams, Events, Inputs and Edge Storage use 2 connections each. This also
means that when upgrading from a previous Device Pack to 7.3 all Channels
should be disabled before the upgrade.
AVHS: Audio Out does not work properly with firmware before 5.50 when
running the 2013 or older versions. To get Audio Out to work in the 2013 or
older versions with a firmware before 5.50 you need to either enable
anonymous login or disable all authentication on the device. Audio Out will
work with firmwares before 5.50 on the new 2014 versions.
Axis S3008 Recorder integration
(KB 000035801; KB 000034500)
Axis S3008 Recorder is used as an external storage for camera devices added
to MOBOTIX HUB VMS. It is not added as a separate hardware device.
The cameras should be connected to Axis Recorder and properly set in
Management client to retrieve the recordings.
Setup steps:
- Connect the Axis S3008 Recorder to your device network.
- Define username and password for the Recorder.
- Add the camera devices in MOBOTIX HUB.
- For each device make the next settings in Management client:
- Select the preferred stream used for recording from the drop-down menu
in Settings tab > Stream number section > "Recorder stream index"
field
The following settings are dedicated to adjust the S3008 Recorder
parameters:
- Recorder audio enabled – Enable audio recording. Audio channels map
one to one with that of video
- Yes – Audio recording is enabled
- No – Audio recording is disabled (default)
- Recorder mode – Select desired mode/action for recording
- Disabled – The recording for this channel is disabled (default)
- Continuous – The external recorder will record continuously
- Motion - The external recorder will record on motion
- Recorder post-trigger time (seconds) - Specify the number of seconds
to include from the time immediately after a recording is stopped.
- Recorder pre-trigger time (seconds)- Specify the number of seconds to
include from the time immediately before a recording is started once the
Motion/event is activated.
- Recorder retention time (hours) - The maximum number of hours that a
recording will be saved. A zero means indefinite.
- Recorder stream index - preferred stream settings (Video stream 1 -
Video stream 8) used for recording. Some constraints are:
- In case of MJPEG codec, the recording stream will use H.264
instead
- When the ZipStream GOP mode is set to Dynamic, the recording will
still use Fixed
- The maximum keyframe interval is limited to 100
- In Settings tab > External Recorder
Enter the Axis Recorder IP address and credentials (as defined in
step2).
There are the following known limitations:
- The camera devices can use only the default ports (80 or 443).
- Error handling is still not fully implemented.
- If a device connected to Axis Recorder is removed from Management
Client, the recordings from this device on Axis Recorder are not
removed.
Bosch remarks:
For Bosch devices with FW 6.60 and above, adding might fail, if you use Auto
Discovery method and have more than 3 unsuccessful tries with incorrect
credentials. To avoid that, we recommend‚ manually add these Bosch devices
with correct credentials.
Hikvision remarks:
Due to the new security policy introduced by Hikvision with the 5.3.x
baseline firmware, adding Hikvision cameras may cause temporary lockout of
devices, even if the correct username and password have been predefined.
This can be avoided by disabling the ‘Enable Illegal Login Lock’ option on
the camera’s webpage, if it is available in the firmware.
Firmware versions supporting the ‘Enable Illegal Login Lock’:
v5.3.8 build 150722
v5.3.0 build 150513
v5.3.8 build 151224
v5.3.10, build 150917
Firmware versions without the ‘Enable Illegal Login Lock’:
v5.3.8 build 150707
v5.3.9 build 150910
Recommended installation steps:
For devices that have the ability to control the Illegal Login Lock:
It is recommended to disable the Illegal Login Lock from camera’s web page
prior adding the device to MOBOTIX HUB software. Enabling it afterwards will
not affect the functionality of this camera.
If disabling this feature is not an option, please mind the following:
- Avoid using express scan. If this is not an option, please specify the
username and password on top of the credentials’ list.
- When using IP range don’t define more than 1 password and username.
- If you need to add a lot of cameras with different credentials it is
recommended using CSV file method.
- Use manual add method (auto discovery). For devices without Illegal
Login Lock control in their webpage:
- Avoid using express scan. If this is not an option, please specify the
username and password on top of the credentials’ list.
- When using IP range don’t define more than 1 password and username.
- If you need to add a lot of cameras with different credentials it is
recommended using CSV file method.
- Use manual add method (auto discovery).
Using firmware 5.5.0 and later versions
With firmware 5.5.0 Onvif will no longer be enabled by default.
To enabled it, you need to use the Hikvision’s tool which is found on their
webpage or do it directly on the cameras homepage.
Multi stream devices: Some Hikvision cameras has support for up to 10
streams. If stream 6 to 10 needs to be used it should be set up on the
cameras webpage before the device is added to Milestone.
Video will be lost if stream 6 to 10 is selected in Milestone and not set up
on the cameras webpage.
Panasonic remarks:
Be aware that changing a stream setting on a device using i-Pro/Panasonic
driver will apply the change on all its channels, due to device specifics.
Stretch Remarks:
To accommodate requests that the Stretch cards can run in a machine that has
no Network card, the Stretch cards will from Device Pack 7.1 use a new
scheme to retrieve a serial number. This means that when updating from a
previous device pack, you need to run a Replace Hardware and get a new
license for the Stretch cards to work.
Stretch driver is last contained in Device Pack 11.2. It is included in
Legacy device Pack 2.0
Copyright ©
2022, MOBOTIX AG, Germany, support@mobotix.com