How to reset amin username/password
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David Clayton
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How to reset amin username/password
Sabato, 16 Dicembre 2006 15:02:32
I have been given the task of setting up an existing camera but the previous installer reset the admin username/password.
I would like to know if there is any way I may reset any or all stored information and reset the camera to its factory defauts - including the admin account.
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password reset
Martedì, 06 Marzo 2007 16:12:08
Hi David.
My Name is Mike Lewis
I am Business Development Mgr for MX in UK.
The only way this can be done is to return the camera to us as it needs to be re-worked in Germany.
Please contact our Technical Support to arrange this. (Details on the website)
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Simon Hall
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MOBOTIX admin password reset policy
Sabato, 09 Aprile 2011 01:40:16
Because other IP cameras have an external reset button that allows the admin password to be reset to the factory default, there is an expectation that MOBOTIX cameras should also do the same. It can be especially frustrating for an installer who takes over a site, as in this example, where there are MOBOTIX cameras installed and no one knows the admin password.
However there is a very good reason for the MOBOTIX admin password reset policy.
We've put uploaded a video to YouTube that covers this subject - http://www.youtube.com/watch?v=r_oX2NsnuIE
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