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Disclaimer and Data Protection


Although we carefully check every link to pages of other Internet content providers, we will not assume responsibility for the contents of other websites. The contents of other content provider's pages are the sole responsibility of these providers.

Data Protection Statement

MOBOTIX AG takes the protection of your data seriously.

Below is a presentation of how we handle your personal data at MOBOTIX AG.

1. Protection of your personal data

Your personal data is stored by MOBOTIX AG on a server in the Federal Republic of Germany with state-of-the-art protection and is secured against unauthorized access. MOBOTIX AG employees are obliged to maintain confidentiality with regard to personal data.

MOBOTIX AG will not pass on your personal data to a third party at any time without your express consent, unless

a) passing on this information is necessary in order to implement offers or provide the services you wish to use,

b) a subcontractor, which we employ in the context of providing offers or services, requires this data (subcontractors are only entitled to use data insofar as this is necessary for the provision of offers or services. MOBOTIX AG obliges its partners under contract to comply with data protection regulations).

c) an enforceable official or court order exists.

2. Collection of general information

The following information will be stored in a log file automatically when you access these web pages: Date and time of access, IP address, link opened, information about web browser and operating system, amount of data transferred, error code and user name in the case of customized access.

This data will also be generated when any other website is visited and is therefore not a special function of our website. Data is saved for security purposes and to improve our offer. This data is evaluated purely for statistical purposes in an anonymized form.

This data is deleted after 14 days. Different rules apply to users of our web shop (see below).

3. Use of cookies and a web analysis service

3.1 Cookies

A cookie is a small text file containing information that allows the identification of recurring visitors to our website. Cookies will be stored on your computer. This makes it possible to adapt our websites to your requirements (for example, language, country assignment) and to assign information to the session step during a session.

Only the cookie on your computer is identified in order to ascertain whether your computer has already accessed our website.

Cookies also offer the option for you, as a user of customized services, not to have to register each time. Personal data will not be generated or forwarded in any case nor will a link to personal data be established.

The use of all our website’s functions requires cookies to be allowed during a session. Current browsers have a security setting which ensures that cookies are deleted automatically at the end of a session.

3.2 Web tracking

At MOBOTIX AG we take the protection of your personal data extremely seriously and abide by data protection legislation. Some of the data collected when visiting this website will be used for statistical analysis. The amount of data is described below. Data will only be passed on to our statistics service provider, Webtrekk GmbH.

MOBOTIX AG uses the services of Webtrekk GmbH to collect statistical data about the use of our website and to optimize it accordingly. Webtrekk GmbH is certified for data protection in the field of web controlling software by TÜV Saarland.

3.2.1 Data collected for web tracking

During your visit to our website, your browser transmits data which is collected for our internal analysis.  Internet user data is collected via a pixel method that is built into the pages of all websites. The following data is collected:

  • Request (file name of the requested file)
  • Browser type/version (for example, Internet Explorer 6.0)
  • Browser language (for example, German)
  • Operating system (for example, Windows XP)
  • Internal resolution of browser window
  • Screen resolution
  • JavaScript enabled
  • Java on/off
  • Cookies on/off
  • Color depth
  • Referrer URL (page visited previously)
  • IP address - will be anonymized immediately and deleted again once it has been processed
  • Time of access
  • Clicks
  • Order values
  • Content of forms (free text fields, for example, name and password, are only tracked as ‘completed’ or ‘empty’)

3.2.2 IP address
The IP address will be transmitted with each server request so that the server knows where to send an answer. Everyone gets an IP address from an Internet Service Provider (ISP) as soon as a connection is made to the Internet and the ISP can track which IP address was assigned to which of its customers on what date. As long as the IP address remains stored, it is theoretically possible to identify the subscriber via the ISP. We and our statistics service provider therefore only store IP addresses in an abbreviated (anonymized) form and only use them for session identification, geolocation (up to city level) and to protect against attacks. IP addresses are then deleted immediately and consequently the data collected is anonymous and the identity of the user can no longer be established via the ISP.

3.2.3 Cookies
Our website also uses cookies for web tracking (see also 3.1).

The following cookies are set:

  • Session cookies
  • Long-term cookie
  • Opt-out cookie
  • Opt-in cookie

3.2.4 Disclaimer for collecting data for statistical purposes
In accordance with Article 15 of the German Act for Telemedia Services, website visitors can disagree to the storage of their visitor data which has been collected in a pseudonymized manner, and consequently this data will no longer be collected on this website in the future. A cookie with the name “webtrekkOptOut” is set on this website from the domain for exclusion from Webtrekk web controlling. This objection will apply as long as the cookie is not deleted. The cookie is set for the named domain, per browser and computer. Therefore, if you visit our website from home and work or using different browsers, you would have to extract the cookie from each computer and browser. Click opt-out to complete the objection.

4. Right to information

We will be happy to provide you with information about the data we have stored about you on request, also about its origin and recipients as well as the purpose of storing this information.

5. Web shop

We will collect and store additional data in the context of order processing and if you use our web shop. This additional information can be found in our General Terms and Conditions of Business.

6. Other

MOBOTIX AG will need to adapt this data protection statement from time to time in consideration of applicable legal requirements regarding data protection. Always make sure that you have read the latest version.

If MOBOTIX AG commissions partner companies to perform specific services, data protection regulations will be transferred to the contracts with these partners and the partners will be obliged to comply with data protection.

Your trust is important to us. We are therefore happy to answer any questions regarding the processing of your personal data at any time. If you have any questions which are not answered in this data protection statement or if you would like more information about a specific aspect, please contact our data protection officer at at any time.

7. Partner section

In case you are a registered MOBOTIX partner, we store the data collected in this area for our own purposes as well as for passing on selected partner data to selected distribution partners as part of the MOBOTIX partner program. You may withdraw your consent at any time.

MOBOTIX AG Data Protection Statement dated 12 September 2014