Much more than theft protection

MOBOTIX video technology can do much more than protect against theft and burglary. It helps you as a retailer to intensify the shopping experience and improve processes. In this way, you increase customer satisfaction and boost your revenue.


1 | Outdoor Area
  • Object protection

  • Vandalism protection

2 | Parking Lot
  • Parking lot monitoring

  • Roof area monitoring

3 | Store Interior
  • Solving shoplifting

  • Prevention of inventory discrepancies

  • Fire protection

  • Keeping emergency exits free

4 | Warehouse
  • Warehouse safety
5 | Supplier Entrance
  • Access control


6 | Customer Entrance
  • People counting and market research

  • Avoid overcrowding of areas

7 | Cash Desk
  • Checkout documentation / PoS

  • Queue management

8 | Store Interior
  • Customer behavior
9 | Warehouse
  • Warehouse optimization, documentation

  • Loading and unloading

  • Compliance with cold chains

You want to know more?

Contact us!

  • 1 Current Your Request
  • 2 Personal Data

Please tell us who you are

Your Partner Level

How can we help you?

How can we help you?

How can we help you?

MOBOTIX support is primarily available to the trained MOBOTIX partners.

The respective dealers or installers are responsible for the warranty of their customers.

Therefore, the initial contact must always be made through the responsible dealer or distributor.

The factory IP No. of your camera helps us to process your enquiry quicker. Stating the IP No. is not mandatory, though.

Need to contact MOBOTIX Support services?

Try out our new After Sales Support section, exclusive for MOBOTIX Partners, within our MOBOTIX Partner Portal. 

Simply by logging in to your Partner Portal account you can have immediate access to create and view the status of your Professional Services, Technical Support and Repair & Maintenance (RMA) requests – quickly and easily, whenever or wherever you are.

Hint: With "IP No." we refer to the factory IP Adress / serial number. You can enter multiple IP Nos. if necessary.

IP No. needs to have the format 10.[number].[number].[number]

IP Address(es) of your camera(s)

Summary of your Request

Details of your Request