More than just security – actively promoting your sales

When looking at Retail, security such as shoplifting or internal theft comes to mind, apart from these applications MOBOTIX supports data-driven marketing, process efficiency, optimizing queues and service which can increase the daily sales and save on potential losses.

MOBOTIX video technology is being used in the current pandemic‘s challenges we are all facing. The flexible, scalable video systems can be used for mask detection and social distancing with the integrated analytics available.

More than just a security camera 

How you can improve the shopping experience you offer and boost your sales potential with MOBOTIX

Getting Back to Business With Support of the Intelligent MOBOTIX Video Technology.



Proven in Practice

Successful in retail around the world

Supporting You where You Need It Most

Our extensive product range makes finding your tailor-made solution a breeze


Suitable apps — for reliable security and as a useful analysis tool for increasing sales potential

The MOBOTIX 7 platform includes special certified apps that can be used with the high-end M73 and S74 cameras. The applications take advantage of artificial intelligence and deep learning. The apps can be used to determine the typical customer base (age/gender) or analyze the customer catchment area using automatic license plate recognition, for example, enabling companies to tailor their offering accordingly and advertise effectively.

The MOBOTIX 7 platform already covers a significant number of retail-specific applications thanks to its special certified apps. It is also open for apps developed by our partners and customers themselves. This means that practically every conceivable application can be mapped. The possibilities are virtually endless!

Facial recognition by means of deposited image data. With 97% accuracy for ac­cess control applications.

AI-Fire is the video analytic app for the detection of flames in indoors environments, as well as in urban forests and parks.

The App is monitoring parking areas, perimeter and non-perimeter. AI-PARKING assesses whether a parking spot is free or occupied, thanks to the use of advanced algorithms for detection and classification of vehicles based on deep networks.

It is the video analytic app which identifies the occupancy percentage of one or more areas inside the scene, thus allowing to detect the over occupied areas, for example in case of queue.

The app identifies the occupancy percentage of one or more areas inside the scene, thus allowing to distinguish between the most visited areas and the less crowded ones.

The app solution can be used for those areas in which they occur large crowding situations and within which the person may remain stationary or move in slow motion, determining also queuing situations.

The AI-Crowd app can be employed in crowded areas where persons can stop or slowly move, even determining queueing situations.

This video analytic module is able to detect suspicious behaviors of persons staying in a given area for a long time, that can be configured by the human operator.

AI-Lost allows to detect abandoned and/or removed objects.

AI-Bio is the video analysis solution for the biometric analysis.

The app classifies the areas taken by a camera depending on the time spent by a person inside, thus allowing to distinguish between the most visited areas (hot spots) and the less crowded ones (dead areas).

MxAnalytics collects behavioral data on individuals and objects.

The video analytic app can be employed in areas where it exists a transit area or a gate to which it is possible to associate a virtual crossing line

Focused. Collaborative. Profitable.

MOBOTIX partners develop specific solutions


We continuously monitor developments and trends in the industry. At the same time, we are aware that we cannot maintain a global overview of all requirements on our own, which is why working with experienced MOBOTIX partners is so important. This means we can offer you the best solutions available on the market for almost any special requirement with our premium camera technology.


More about the Partner Society


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  • 1 Current Your Request
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MOBOTIX support is primarily available to the trained MOBOTIX partners.

The respective dealers or installers are responsible for the warranty of their customers.

Therefore, the initial contact must always be made through the responsible dealer or distributor.

The factory IP No. of your camera helps us to process your enquiry quicker. Stating the IP No. is not mandatory, though.

Need to contact MOBOTIX Support services?

Try out our new After Sales Support section, exclusive for MOBOTIX Partners, within our MOBOTIX Partner Portal. 

Simply by logging in to your Partner Portal account you can have immediate access to create and view the status of your Professional Services, Technical Support and Repair & Maintenance (RMA) requests – quickly and easily, whenever or wherever you are.

Hint: With "IP No." we refer to the factory IP Adress / serial number. You can enter multiple IP Nos. if necessary.

IP No. needs to have the format 10.[number].[number].[number]

IP Address(es) of your camera(s)

Summary of your Request

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