MOBOTIX network solutions are sold through qualified distributors, dealers and partners around the world, also to professional installers and service providers for video surveillance, security applications, home automation and commercial applications.

Looking for Technical Support with an existing installation?

International Technical Support
Technical Support for USA and Canada (915)

Technical Support for USA and Canada


 +1 212 385 6126
Get in contact now
Technical Support for Australia

Technical Support for Australia


 +61 2 8507 2002
Get in contact now
Technical Support for United Kingdom

We are happy to help you find the suitable MOBOTIX partner for your project.


Phone:  +49 6302 9816-103

Or fill out this form, we will contact you as soon as possible and consult you.

  • 1 Current Your Request
  • 2 Personal Data

Please tell us who you are

Your Partner Level

How can we help you?

How can we help you?

How can we help you?

MOBOTIX support is primarily available to the trained MOBOTIX partners.

The respective dealers or installers are responsible for the warranty of their customers.

Therefore, the initial contact must always be made through the responsible dealer or distributor.

The factory IP No. of your camera helps us to process your enquiry quicker. Stating the IP No. is not mandatory, though.

Need to contact MOBOTIX Support services?

Try out our new After Sales Support section, exclusive for MOBOTIX Partners, within our MOBOTIX Partner Portal. 

Simply by logging in to your Partner Portal account you can have immediate access to create and view the status of your Professional Services, Technical Support and Repair & Maintenance (RMA) requests – quickly and easily, whenever or wherever you are.

Hint: With "IP No." we refer to the factory IP Adress / serial number. You can enter multiple IP Nos. if necessary.

IP No. needs to have the format 10.[number].[number].[number]

IP Address(es) of your camera(s)

Summary of your Request

Details of your Request