Contact Us

Contact Us  

Contact Us

Contact us:

  • 1 Your Request
  • 2 Personal Data

Please tell us who you are

Your Partner Level

How can we help you?

How can we help you?

How can we help you?

MOBOTIX support is primarily available to the trained MOBOTIX partners.

The respective dealers or installers are responsible for the warranty of their customers.

Therefore, the initial contact must always be made through the responsible dealer or distributor.

The factory IP No. of your camera helps us to process your enquiry quicker. Stating the IP No. is not mandatory, though.

Need to contact MOBOTIX Support services?

Try out our new After Sales Support section, exclusive for MOBOTIX Partners, within our MOBOTIX Partner Portal. 

Simply by logging in to your Partner Portal account you can have immediate access to create and view the status of your Professional Services, Technical Support and Repair & Maintenance (RMA) requests – quickly and easily, whenever or wherever you are.

Hint: With "IP No." we refer to the factory IP Adress / serial number. You can enter multiple IP Nos. if necessary.

IP No. needs to have the format 10.[number].[number].[number]
e.g. 10.123.45.67

Summary of your Request

Details of your Request


Locations around the globe

Headquarters in Germany
Headquarter
MOBOTIX AG

Kaiserstrasse
67722 Langmeil
Germany

+49 6302 9816-0
info@mobotix.com

Headquarter

Kaiserstrasse - 67722 Langmeil DE
USA
MOBOTIX Location
MOBOTIX Corp.

85 Broad St • Unit 17-054
New York City, NY 10004
United States

+1 (212) 385 6126
us-info@mobotix.com

MOBOTIX Location

85 Broad St • Unit 17-054 - 10004 New York City US

 

Quotations based on Price List Discount and Requests from Regional Offices : us-sales@mobotix.com

Design, Technology Decision, Solution to be used: us-sales@mobotix.com

Purchase Order Placement and Updates: us-order@mobotix.com

Special Bid / Project Registrations and Pricing: us-sales@mobotix.com

Tech Support : support@mobotix.com

Training and Certification both internal and external : campus@mobotix.com

Spain
MOBOTIX Location
Oficina en España

Calle Miguel Yuste 6, 1A
28037 Madrid
Spain

+34 911 30 94 60
info@mobotix.com

MOBOTIX Location

Calle Miguel Yuste 6, 1A - 28037 Madrid ES

Need to contact MOBOTIX Support services?

Try out our new After Sales Support section, exclusive for MOBOTIX Partners, within our MOBOTIX Partner Portal. 

Simply by logging in to your Partner Portal account you can have immediate access to create and view the status of your Professional Services, Technical Support and Repair & Maintenance (RMA) requests – quickly and easily, whenever or wherever you are.

 

To the Partner Portal

Direct Contacts:

Sales
Order Taking
Campus
International Technical Support