More than just security – actively promoting your sales

When looking at Retail, security such as shoplifting or internal theft comes to mind, apart from these applications MOBOTIX supports data-driven marketing, process efficiency, optimizing queues and service which can increase the daily sales and save on potential losses.

MOBOTIX video technology is being used in the current pandemic‘s challenges we are all facing. The flexible, scalable video systems can be used for mask detection and social distancing with the integrated analytics available.

More than just a security camera 

How you can improve the shopping experience you offer and boost your sales potential with MOBOTIX

Getting Back to Business With Support of the Intelligent MOBOTIX Video Technology.



Proven in Practice

Successful in retail around the world

Supporting You where You Need It Most

Our extensive product range makes finding your tailor-made solution a breeze


Suitable apps — for reliable security and as a useful analysis tool for increasing sales potential

The MOBOTIX 7 platform includes special certified apps that can be used with the high-end M73 and S74 cameras. The applications take advantage of artificial intelligence and deep learning. The apps can be used to determine the typical customer base (age/gender) or analyze the customer catchment area using automatic license plate recognition, for example, enabling companies to tailor their offering accordingly and advertise effectively.

The MOBOTIX 7 platform already covers a significant number of retail-specific applications thanks to its special certified apps. It is also open for apps developed by our partners and customers themselves. This means that practically every conceivable application can be mapped. The possibilities are virtually endless!

  • MOBOTIX 7 App: AI-Intrusion PRO

  • MOBOTIX 7 App: AI-Fire

  • MOBOTIX 7 App: AI-Road 3D

  • MOBOTIX 7 App: AI-Parking

Universal Code Detection on Documents, Labels, and Serial-Number Plates

Barcodes (1D code), QR codes and other area codes (2D) fast and reliable

The MOBOTIX ActivitySensor AI application combines the advantages of the MOBOTIX AcitivitySensor (object movement) with artificial intelligence-based object detection.

License plate recognition allows you to monitor two directions of travel at once or double the number of lanes being monitored compared to single-lens application.

The specialized application reliably detects intrusions, even if the people or vehicles only a cover small part of the field of vision.

License plate recognition with additional recognition of car make, model, color.

With this app, vehicle license plates from all over the world can be recognized and compared with "block" or "allow" lists, e.g. for access control.

Detect objects, count persons/objects (also cumulated), detect movements in restricted areas and create heat maps. All in one app!

AI-FaceDetect-Deep counts people based on detection of their faces and can also detect if masks are worn or not worn.

AI-Fire is the app for early detection of indoor and outdoor flames without thermal imaging.

The app enables the biometric analysis of customers or visitors based on gender, age and length of stay in the image area.

AI-Heat identifies frequently visited and less frequented areas based on the time spent by a person and creates heat maps from this information.

The app can classify vehicles and recognize if and how many parking spaces are free or occupied.

The application can identify areas that are overcrowded, e.g. with too many people or vehicles, based on the occupied portion in relation to the total area.

The app identifies the occupancy percentage of one or more areas inside the scene.

AI-Overcrowd sends an alarm when the number of people in individual areas exceeds a user-defined threshold.

The app estimates and monitors the number of people in an area and identifies social distancing between people.

AI-Loitering detects suspicious behavior of people who spend a long time in a sensitive area.

AI-Lost allows to detect abandoned and/or removed objects.

The application counts people who cross a virtual crossing line - e.g. in the area of a door - in a certain direction.

The integrated app counts persons/objects (also accumulated), detects motions in restricted areas and creates heat maps.

Focused. Collaborative. Profitable.

MOBOTIX partners develop specific solutions


We continuously monitor developments and trends in the industry. At the same time, we are aware that we cannot maintain a global overview of all requirements on our own, which is why working with experienced MOBOTIX partners is so important. This means we can offer you the best solutions available on the market for almost any special requirement with our premium camera technology.


More about the Partner Society


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  • 1 Current Your Request
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How can we help you?

MOBOTIX support is primarily available to the trained MOBOTIX partners.

The respective dealers or installers are responsible for the warranty of their customers.

Therefore, the initial contact must always be made through the responsible dealer or distributor.

The factory IP No. of your camera helps us to process your enquiry quicker. Stating the IP No. is not mandatory, though.

Need to contact MOBOTIX Support services?

Try out our new After Sales Support section, exclusive for MOBOTIX Partners, within our MOBOTIX Partner Portal. 

Simply by logging in to your Partner Portal account you can have immediate access to create and view the status of your Professional Services, Technical Support and Repair & Maintenance (RMA) requests – quickly and easily, whenever or wherever you are.

Hint: With "IP No." we refer to the factory IP Adress / serial number. You can enter multiple IP Nos. if necessary.

IP No. needs to have the format 10.[number].[number].[number]

IP Address(es) of your camera(s)

Summary of your Request

Details of your Request